Remove a person/profile


To have a person completely removed from BRP, you need to anonymize their profile. To do this you need a role with the right to mark people for anonymization. It will not be possible to remove a person with an active subscription, undebited bookings or a value card with remaining value (including inactive value cards).

Follow the steps below to remove a person from BRP:

  1. Go to Back Office > Persons. Find the profile you want to remove

  2. Mark the person and click on the trash can button

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Click to expand
  1. The person is now marked for anonymization, but the person is not yet removed. To finalize the anonymization and remove the profile - click on "GDPR" and "Complete anonymization". To do this you need a role with the right to complete anonymization

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Undo anonymization

  1. Go to Back Office > Persons. Find the person

  2. Mark the profile and click on GDPR > Unmark for anonymization

Note! This is only possible if the anonymization hasn't been completed. Once anonymization has been completed you can no longer undo it.


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